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Package In Preshipment Status

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man2004's Avatar
United States
338 Posts
 Posted 08/04/2017  4:18 pm Show Profile   Bookmark this topic Add man2004 to your friends list Get a Link to this Message Number of Subscribers
I purchased some silver on another forum through PayPal last Sunday. The seller waited until Wednesday to ship the package. I was forwarded the tracking information via PayPal on Wednesday August 2. Thursday I contacted the seller to inquire about the shipment. He said that he shipped the package. Today, the tracking information is still showing "preshipment". So, it appears a label was created. But, the package never actually shipped. Has anyone else been in this situation? I contacted the seller again and I have not received a response. PayPal recommended a claim. Any suggestions?
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bobby131313's Avatar
United States
23686 Posts
 Posted 08/04/2017  4:43 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
Hopefully you didn't use gift.
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man2004's Avatar
United States
338 Posts
 Posted 08/04/2017  4:50 pm  Show Profile   Bookmark this reply Add man2004 to your friends list Get a Link to this Reply
The seller was very adamant about using regular PayPal. Thankfully, I gave him payment via regular PayPal. Everything seems legitimate. I'm just wondering if it's a glitch in the USPS system. I like giving coin guys the benefit of the doubt. And, he has all kinds of posts and badges on another forum.
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jgfindring's Avatar
United States
1380 Posts
 Posted 08/04/2017  5:40 pm  Show Profile   Bookmark this reply Add jgfindring to your friends list Get a Link to this Reply
I have several times received packages where the USPS tracking still just shows "label created"
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man2004's Avatar
United States
338 Posts
 Posted 08/04/2017  5:49 pm  Show Profile   Bookmark this reply Add man2004 to your friends list Get a Link to this Reply
That is very reassuring! I thought it was lost or never sent. Thank you!
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jbuck's Avatar
United States
157664 Posts
 Posted 08/04/2017  6:00 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
I have several times received packages where the USPS tracking still just shows "label created"
Yup. Not recently, but it has happened to me a few times before. Not with coins, but other online orders. Most often around birthdays and the Holidays when you really want to panic.
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Crazyb0's Avatar
10197 Posts
 Posted 08/04/2017  6:09 pm  Show Profile   Bookmark this reply Add Crazyb0 to your friends list Get a Link to this Reply
Well, you have a problem. Just as "preshipment" the parcel was NEVER entered into the scanning network. It will be to USPS as never picked up, hence no claim as lost can be made. Seller should reimburse you, period. If shipment does arrive, repay the seller, keep in contact with them, forget PO. (Former Rural Mail Carrier)
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man2004's Avatar
United States
338 Posts
 Posted 08/04/2017  6:14 pm  Show Profile   Bookmark this reply Add man2004 to your friends list Get a Link to this Reply
Well I've probably burned a bridge now that I've made it an issue with this seller. I was just concerned because the PayPal clock is ticking. And, I'm sure if I waited too long, PayPal would advise me that I'm out of the window of opportunity to file a claim. Does anyone know the timeframe for PayPal claims outside of ebay? I'm guessing it's10 business days.
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moxking's Avatar
United States
17900 Posts
 Posted 08/04/2017  6:30 pm  Show Profile   Bookmark this reply Add moxking to your friends list Get a Link to this Reply
You can file a PayPal claim for some ridiculously long period of time. Something like 90 days, or even longer.

Patience is a virtue.
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Zurie's Avatar
United States
5189 Posts
 Posted 08/04/2017  10:12 pm  Show Profile   Check Zurie's eBay Listings Bookmark this reply Add Zurie to your friends list Get a Link to this Reply
I've sent packages that never got scanned in until they reached the destination city. USPS tracking isn't perfect, but the shipment usually gets there. I'd guess you'll get it by Monday.
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spru's Avatar
United States
12441 Posts
 Posted 08/04/2017  11:12 pm  Show Profile   Check spru's eBay Listings Bookmark this reply Add spru to your friends list Get a Link to this Reply
USPS tracking is far from perfect even if the employees are doing everything correctly.

Yes, you have quite a long time for filing a PayPal claim so, I'd give it a while and see what happens.

Most times I get pretty thorough tracking info but, sometimes, it will show "At Origin Facility" and then "Delivered".

Go figure.
In Memory of Crazyb0 12-26-1951 to 7-27-2020
In Memory of Tootallious 3-31-1964 to 4-15-2020
In Memory of T-BOP 10-12-1949 to 1-19-2024
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man2004's Avatar
United States
338 Posts
 Posted 08/05/2017  10:22 am  Show Profile   Bookmark this reply Add man2004 to your friends list Get a Link to this Reply
Thank you for your input everyone. I'll chalk this one up to paranoia. Magically after raising a stink with everyone, the tracking is now showing Monday delivery. It was probably just a glitch in the system. I will wait to reverse the PayPal claim until after I have received the package since the claim cannot be reopened.
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Debrajc's Avatar
United States
4211 Posts
 Posted 08/05/2017  10:28 am  Show Profile   Bookmark this reply Add Debrajc to your friends list Get a Link to this Reply
No need to panic. The post office scans dropped off packages at their leisure......
and sometimes not at all when they are dropped off. You have to have a bit of patience.
I have received packages before that arrived in my mailbox before tracking showed it was ever shipped.
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Cascade's Avatar
United States
7390 Posts
 Posted 08/13/2017  4:42 pm  Show Profile   Bookmark this reply Add Cascade to your friends list Get a Link to this Reply
Always better to wait than jump the gun and start causing a stink over stuff like this. Hopefully you learned a lesson here.
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nss-52's Avatar
United States
54140 Posts
 Posted 08/14/2017  08:25 am  Show Profile   Check nss-52's eBay Listings Bookmark this reply Add nss-52 to your friends list Get a Link to this Reply
I assume it finally arrived?
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CelticKnot's Avatar
United States
12308 Posts
 Posted 08/21/2017  12:28 pm  Show Profile   Bookmark this reply Add CelticKnot to your friends list Get a Link to this Reply
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