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US Mint Revamp Of Web Site

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DOCC's Avatar
United States
1150 Posts
 Posted 10/31/2024  09:59 am  Show Profile   Bookmark this reply Add DOCC to your friends list Get a Link to this Reply

Quote:
why change when a change is not needed---must be new management---never fails---


First in a long list of actions to take when sales/analytics suggest reduction in interest.

I for one gave up in USM purchases after the 2023 Morgan/Peace DCAM debacle. 4 of 6 returned - scratches/in-capsule fibers - absolute garbage for the price. Yes, they refunded but reputational damage done for me.
I swing a metal detector and have a knack for finding dirty old coins.
Dirt coin restoration projects - https://www.prodetecting.com/restorations
Dirt coin restoration blog - https://www.prodetecting.com/blog/ccaw
Dirt coin dig videos - https://www.youtube.com/@prodetecting
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jbuck's Avatar
United States
157717 Posts
 Posted 10/31/2024  11:11 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
Why reinvent the wheel?

Quote:
why change when a change is not needed---must be new management---never fails---
I have several explanations, none of which need to be discussed here.
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jbuck's Avatar
United States
157717 Posts
 Posted 10/31/2024  11:13 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
Apparently everything has to be a mobile website even on desktop.
Yeah, I do not care for that trend at all.
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jbuck's Avatar
United States
157717 Posts
 Posted 10/31/2024  11:15 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
I for one gave up in USM purchases after the 2023 Morgan/Peace DCAM debacle. 4 of 6 returned - scratches/in-capsule fibers - absolute garbage for the price. Yes, they refunded but reputational damage done for me.
I am sticking with them and have been fortunate thus far. I feel like 2026 is going to be a huge test.
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CelticKnot's Avatar
United States
12310 Posts
 Posted 10/31/2024  5:19 pm  Show Profile   Bookmark this reply Add CelticKnot to your friends list Get a Link to this Reply
I haven't completely given up though I am down to just the annual sets (1x silver proof, 2x uncirc, 2x proof, 1x all the ASE options).

I agree 2026 will be an interesting year. Something tells me I better pad the checking account for that.
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jbuck's Avatar
United States
157717 Posts
 Posted 10/31/2024  5:26 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
Something tells me I better pad the checking account for that.
Sound advice.
Valued Member
Corbe's Avatar
United States
282 Posts
 Posted 10/31/2024  8:00 pm  Show Profile   Bookmark this reply Add Corbe to your friends list Get a Link to this Reply
Aww, wook at dat ... it's a "My First Web Site"!
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jbuck's Avatar
United States
157717 Posts
 Posted 11/03/2024  2:03 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
Aww, wook at dat ... it's a "My First Web Site"!
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cptbilly's Avatar
United States
1289 Posts
 Posted 11/07/2024  11:45 am  Show Profile   Bookmark this reply Add cptbilly to your friends list Get a Link to this Reply
On 10/30/24:

Quote:
Woke up to an email from the USM advising they had changed their web site.
Have visited and confirmed my account information and subscriptions info transferred over without issue.


This morning I received the "Verify Your Account" email from the USM as it related to my Subscription for the RP Morgan / Peace 2 coin set due to go on sale 11/21.
While I was reviewing my account, I found the "My Subscriptions" section blank. . ."There are no subscriptions associated with your account." Haven't had any luck getting through to a CSR. . .
Anyone else seeing this ? Thanks.

Update: Got through to a CSR. She couldn't "see" any subscriptions on my account either. She said she has been getting the same calls all morning. "The system" is doing a reload, she told me, and advised I check back "in a few hours" or even tomorrow.
Edited by cptbilly
11/07/2024 11:58 am
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jbuck's Avatar
United States
157717 Posts
 Posted 11/07/2024  12:17 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
All my active subscriptions are there. The ones I had pause, which were still listed previously, are now gone.
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cptbilly's Avatar
United States
1289 Posts
 Posted 11/07/2024  12:43 pm  Show Profile   Bookmark this reply Add cptbilly to your friends list Get a Link to this Reply
My active subscriptions are now showing. At the bottom of the window is a separate section showing Paused Subscriptions.
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jbuck's Avatar
United States
157717 Posts
 Posted 11/07/2024  12:52 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
Mine are showing now, but they are duplicated!

Paused are showing, too.
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jbuck's Avatar
United States
157717 Posts
 Posted 11/07/2024  12:57 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
And... now they are gone again.

I am going to quit looking and let them fix their busted junk.
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jbuck's Avatar
United States
157717 Posts
 Posted 11/07/2024  3:09 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
Looks like they are back. I was able to pause the duplicates. If the list stays stable I will cancel them later.
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