Experience With Goldmart.com?

I personally don't like how they do it. I'm a believer that if a company says they have something in stock that it should be in stock. If they wanted to let people make backordered orders I would have no problem with that. I've done that before with ammo. As long as the seller is upfront about everything I have no issue. The deception that its in stock though and then you wait several weeks before it even ships, especially when they don't wait to charge you) I don't like though and wont do business with companies that do that

Wow, I just checked and you are right! Granted, it looks like every single complaint has to do with delivery (delays, I'm assuming), but it's still not good.

Goldmart has significantly lower premiums (for the limited items they have in stock) than any other online dealer I have found. And I have bought a lot of stuff from them as a result. Apparently, however, the only reason they can offer such low prices is because (a) they often claim to have stuff "in stock" when its really not and (b) their shipping department consists of a single half-blind and crippled service monkey who only works on alternate Thursdays except when he is sick.

I've had one problem with them regarding a package that arrived opened with missing merchandise, and they agreed to send me replacement merchandise at no extra charge (a 100-ounce silver bar and a tube of Philharmonics). So I have to give them credit for at least making it right in the end. But their communication is really awful and it gets annoying when they keep promoting how large orders paid by bank wire will ship within 2-4 days and then be shipped fully insured, which never actually seems to be the case.

I dunno. In the past I have purchased 100-ounce silver bars for $0.39 over spot, Canadian Maples for $2.09 over spot, 100 gram gold bars for $19.99 over spot, etc. And so far I have received everything I have ordered, albeit after significant delays at times. Is it worth paying a few hundred dollars extra to get stuff quicker and with better communication? So far, I've been willing to deal with the problems in order to save the money, but to each his own.

Well, right now it probably doesn't matter since they barely have anything in stock and their premiums have gone up ever since spot prices have plummeted. Once prices and stock stabilizes, however, I will probably continue to use them for the occasional purchase of a 100-ounce silver bar or 100-gram gold bar. I'm not planning on buying any more monster boxes, but I'd definitely buy from them again if I wanted one, since they just contact the main distributor and have the item drop-shipped.

My most recent Goldmart experiences are...

1- I deposit thousands of dollars of cash in their bank account;
2- They then they ignore my emails (literally NEVER responding to them);
3- When I try to call them, they leave me on hold for well over 10 minutes;
4- On the rare occasion when I actually get to talk to somebody, I have some nasty, officious little snip adopt an abrasive, combative attitude toward me, raise
her voice at me and talk over me so I can't get a word in edgewise;
5- They finally ship my order out long after there was any excuse for (on an "in stock and ready to ship" item).

In my book, the minor cost savings they used to be good for (but most definitely no longer are) never did warrant my tolerating being treated like that. With their
horrible excuse for "customer service," their BBB rating of "F", the way they lie to their customers and their continuing inability to fill orders being what they are,
I'll be surprised if they last another year.

I have received anything from them yet. I put in 2 orders. One on the 16th and another on the 18th.

I'm in the same boat as wjl. Put in two orders a week apart in the middle of April. Got a payment received email on the first order. Nothing at all yet on the 2nd even though I know the payment on the 2nd order was signed for at the post office a week ago. Not impressed with the speed of things, but I understand all the bullion distributors have been busy and the price was hard to beat.

wanted to give a quick update to my experience with Goldmart. I received the last of my two orders yesterday. Getting both of my orders took well over a month, probably pushing 6 weeks. Despite the slow delivery, my orders arrived without problem and I am reasonably pleased. No unexpected issues with the coins themselves. Given that I am now aware of the time it takes, I would use goldmart again, as long as I wasn't expected expeditious delivery.

Got my merchandise. They did say it would be delayed from the outset 30 days, they took over 40. Its a difficult market, so I'll give them a pass. Price was good though, so on the whole, I thought it was a good experience. I will order again from them.